PEOPLE MATRIX · EXCEL
Plot capability and competency.
A live 9-box view and evidence-based ratings table to identify strengths and development needs against a shared role standard.
Download the People MatrixCLEAR RESOURCES
Practical tools.
Clearer thinking.
Explore downloadable tools, step-by-step guides and articles on the work, numbers and people behind business performance.
TOOLS / 01
Start with the evidence.
Editable workbooks that make people capability and recurring workload easier to discuss. Each includes its own detailed guide.
TASK MAPPING · EXCEL
See where the work goes.
Log recurring tasks, calculate weekly hours and compare mapped work with contracted time to find questions worth investigating.
Download Task MappingGUIDES / 06
Put the tools to work.
Step-by-step exercises for capability, workload, role clarity, labour costs, multi-site execution and fixing inefficient processes.
01 / PEOPLE & CAPABILITY
How to use a People Matrix.
Set the role standard, score two dimensions, record evidence and turn the 9-box pattern into development actions.
Read the guide 02 / RESOURCES & CAPACITYHow to map your team’s work.
Capture frequency and time, review mapped hours and test the assumptions behind apparent workload gaps.
Read the guide 03 / ROLES & ACCOUNTABILITYHow to clarify roles and ownership.
Map one recurring decision, identify who owns the outcome and test the authority and handoffs against a real case.
Read the guide 04 / LABOUR & CAPACITYHow to review rising labour costs.
Separate hours, rates, sales and workload before changing rosters, then protect the service outcome.
Read the guide 05 / MULTI-SITEHow to improve execution across sites.
Compare the operating conditions behind different results and build a workable weekly review rhythm.
Read the guide 06 / PROCESS & IMPLEMENTATIONHow to fix operational inefficiency.
Find the cause, redesign the work, pilot a practical change and measure whether the improvement holds.
Read the guideARTICLES / 08
Ideas for better decisions.
Perspectives on the operating model, commercial visibility and the leadership routines that shape performance.
Different industries. Familiar operating problems.
From retail and hospitality to transport, trades, property and not for profits: practical examples of how CLEAR’s services can be applied.
Read the articleCOMMERCIAL PERFORMANCE
A P&L should change what happens on Monday.
Read article ↗CULTURECulture is what happens when the plan meets Tuesday.
Read article ↗LEADERSHIPAccountability without clarity is just pressure.
Read article ↗ORGANISATION DESIGNYour org chart isn’t your operating model.
Read article ↗EFFICIENCYFive signs complexity is costing your business.
Read article ↗RESOURCINGMore people isn’t always more capacity.
Read article ↗WORKED EXAMPLE / PROCESSFrom rework to a better process.
Read article ↗A CLEARER WAY FORWARD
What could be clearer?
Tell us what has become harder to manage. We can discuss where a focused CLEAR Review could help.
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